Are your handbags authentic?

Each of our items go through an extensive authentication process and is analyzed by either our in-house or third-party experts. Several factors are taken into consideration that include stitching, certificates, serial numbers, hardware, style number, quality, and other unique identifiers.

When will my order be shipped?

Please allow 3-5 business days for processing and shipping. Orders are shipped via USPS. Shipping costs calculated at checkout.

Where are your products sourced?

We source our products from a variety of places that include local consignment shops, local vendors, and online third-party platforms.

How can I tell the item condition? 

We strive to be as detailed as possible when describing our products. Check out our "Condition Guide" for further details.

Can I return my order?

Due to the nature of our inventory, all sales are final. Please contact us with any questions prior to making your purchase.

Can I cancel my order?

We do not cancel orders. Under certain circumstances we will charge a $125 cancellation fee to restock the item - The Designer Couple discretion ONLY.